September 26, 2008Crisis happens. It happens so often some people make a career out of crisis management. So what do you do when it appears the world is collapsing?
Read the full article → September 25, 2008During this crisis, some station owners saw an opportunity for a quick profit and raised the prices. I’m sure they will cite supply and demand as the reason. Maybe it will even work. But, the management at Sam’s Club took the high road. They developed a plan and dedicated additional staff to make it work. When I asked at the membership desk, the associate said that they had seen a “bump” in new memberships.
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