April 2010

How to Measure the Unknown for Social Media Initiatives

April 15, 2010

Capturing information to confirm point of origin for sales is challenging. The most accurate method is asking customers to enter a keycode or embedding one in the URL. When all else fails (and even if it doesn’t) look at your direct marketing segments before and after your social media campaign. Usually there is a consistency in average order, response rate , and ratios from one campaign to the next.

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Why Emails Miss Their Marketing Objectives

April 14, 2010

The quest for immediate sales overshadows long-term email marketing objectives. Customer retention and prospect conversion take a backseat to the instant gratification received from quick responses to promotional offers.

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Just 1 Thing: Strategically Leverage Your Channels for the Best ROI

April 8, 2010
Thumbnail image for Just 1 Thing: Strategically Leverage Your Channels for the Best ROI

The first step is to find the strengths and weaknesses of your channels. They may vary from other companies. Once you know how customers and prospects use your channels and which ones are the most effectives for sales and savings, you can develop a strategy that fits your business.

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Crocs Stores go Mobile (and Do It Right)

April 6, 2010

The signs encouraged me to text crocs098 to 63103 for a 15% discount. Since I enjoy following marketing crumbs, I couldn’t resist. The response to my text read, “Coupon coming next.

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