Management

How to Grow Your Business in a Down Economy

December 2, 2011

Anyone can grow a business in a thriving economy. Separating people from their money is easy when there is a steady flow of income and every economic news story promising more. Implementing successful growth strategies is more challenging when the economic environment includes the threat of lost income and little hope for new opportunities. Continuous [...]

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How to Get the Most From New Customers

October 28, 2011

Growing your business requires customer acquisition. If you aren’t continuously bringing in new people to replace the ones who are completing their buying life cycle, your company is dying. Newly acquired customers fit one of three types. Adapting your marketing strategy to maximize your return is the best way to move your company forward. The [...]

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Why Your Customer Relationship Management Strategy isn’t Working

October 18, 2011

In 1999, the marketing world was in the midst of change. A few visionaries had already seen the future and grabbed for the Internet golden ring. Amazon was heading towards the World Wide Web Hall of Fame while Barnes & Noble was struggling to find the sweet spot between ecommerce and bricks & mortar. A [...]

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Who Holds the Keys to Your Company’s Community Center?

September 30, 2011

The most powerful asset of any company is the customer list. Inventory, buildings, computer systems, and location pale in comparison when compared to the value of the people who financially support your business. Being able to connect with your customers multiple ways is one of the top benefits of social media participation. Building satellite community [...]

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Where’s the Marketing Beef?

September 27, 2011

Wendy’s 1984 “Where the beef?” marketing campaign redefined the fast food landscape and introduced the brand to new group of consumers. The catchy phrase quickly became part of pop culture. Merchandising included t-shirts, coffee mugs, and even underwear. If you haven’t seen one of the commercials, click the video. It’s one of those things that [...]

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