Direct Mail

7 Ways to Reactivate Lost Customers

March 25, 2011
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People take a break from buying when there isn’t an immediate personal need or the company isn’t creating a sense of urgency. When they are in this stage, they can be motivated to return to the buy cycle. The best way to motivate them to reactive their accounts varies by individual, product line, and company. Here are seven ideas to get started testing so you can find what works for your business:

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Customer Life Cycle Part 5: Getting Value Out of Discount Customers

January 26, 2011

Discount customers are less valuable when compared to other segments because the items they purchase have a lower margin. Some may even be below cost. If your marketing strategy doesn’t have a plan for these special customers, you’re wasting money. But, with a little analysis and planning, they can be a profitable group for both marketing and inventory management.

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Five Things You’ll Regret Not Doing in 2011

January 3, 2011
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Business dynamics are changing faster than you think. Technology introduced one day is outdated months later. New channels are emerging every day. It is critical that the people responsible for corporate growth and profitability invest the time and effort required to find the best strategies for their company, employees, and customers. With this in mind, here are five things that need to be done in 2011:

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Seven Ways Marketers Shoot Themselves in the Foot

December 6, 2010

When you are a marketer, things happen that are beyond your control. They are explainable and manageable. But, there are many things that reduce marketing effectiveness that can be avoided. Here are ten items to prevent:

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How to Cross Channels without a Bridge

January 11, 2010

Channel integration is a process. The first step is to identify your two strongest silo channels. They are the ones that need to be integrated first. (Remember the 80/20 rule?) Document the areas where lack of integration is a known problem. Create benchmarks before you start resolving issues.

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