June 10, 2009Today, catalogs and direct mail have been marked for extinction. Surveys show that businesses are reducing their budgets for traditional marketing and expanding into new media. While some of the surveys may be self-serving, one fact remains: the way we communicate with our customers is changing.
Read the full article → May 21, 2009It has always bothered me that a 3% response rate is considered successful in direct mail prospecting. I know all of the arguments. (“It’s part of the acquisition costs. We’ll make it up with the next mailing.” “The breakeven is low, so a lower response is profitable.” And, my personal favorite, “It’s how things are done in the mail order industry.”)
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