Logistics

Low Tech Solutions in a High Tech World

August 13, 2008

In a world filled with gadgets and gizmos, all problems seem designed for high tech solutions. But, sometimes, the best answer is low tech or no tech.

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Multichannel Service, Social Media, and A Shopping Experience to Write About

August 6, 2008

Rarely does an experience with a company amaze me. So when one does, I have to take a seat and catch my breath. This is one of those times and I have to share it with everyone.

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The Next Best Thing to a Seamless Shopping Experience…

August 1, 2008

…is a quick response to your experience. The Internet is a wonderful tool for communicating with customers, if you use it. My comments on July 31st about a Dillard’s shopping experience received a quick reaction from one of their employees. It seems that they are working to improve their brand.

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Are Logistics Reducing Your Opportunities?

July 31, 2008

The challenge of multichannel marketing isn’t connecting with our customers. The Internet allows us to do that with ease. Logistics is the limiting factor that keeps a company from reaching its potential.

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