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It costs 3-5 times more to acquire a customer than it does to keep one. Are you investing your marketing money well?

Customer Retention Checkup: Get Your Quote Now

Step 1: Tell Us About Your Challenges

Check all that apply

Customer Acquisition & Retention

Identifying Hit & Run Customers

Managing Attrition

Improving Customer Loyalty

Customer Reactivation


Data & Cost Management

Increasing Marketing ROI

Improving Customer Segmentation

Eliminating Obsolete Customers

Targeting Customers When They are Most Likely to Buy

 

Step 2: Tell Us About Your Company

Contact Information:

Company:

Address:

Address:

City: , State: Zipcode:

Telephone:    Fax:

Website:

Contact: First Name Last Name

                Title

Email:

Twitter:

LinkedIn:

Facebook:


 

Business Type:

Business to Business

Business to Consumer

Both

 

Step 3: Tell Us About Your Customer File

 

How many customers are in your database?

Less than 50,000

50,001 - 100,000

100,001 - 250,000

250,001 - 500,000

500,000 +

 

Have you completed an internal merge purge in the last 30 days?

Yes

No

Not Sure

 

Have you ever conducted a customer retention audit?

Yes

No

Not Sure

 

Will you provide data segmented by purchase dates, orders, & gross sales?

Yes

No

Not Sure

 

Do you know your customer acquisition and retention costs?

Yes

No

Not Sure

 

Step 4: Additional Comments

Tell Us About Your Objectives and Concerns:

If you have questions or comments, please email us at admin@wilsonellisconsulting.com.

 


 




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Office: (828)626-3756 ~ Fax: (828)626-3753

admin@wilsonellisconsulting.com

 

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